Monday , October 26 2020

Enterprise Funeral Services Recruitment 2020

Applications are invited from interested and suitably qualified candidates for Enterprise Funeral Services Recruitment 2020.Enterprise Funeral Services is a full-service Funeral Company in Ghana.

Job Description

  • Company: Enterprise Funeral Services
  • Location: Ghana
  • State: Accra
  • Job type: Full-Time

Job Title: Operations Manager

Role

  • To translate the company’s strategic objectives to feasible functions, tasks and responsibilities for all key operational functions to implement and execute to achieve desired results.
  • Foster a positive environment to ensure customer satisfaction and increase revenue and profitability.
  • Ensure compliance of all legislative framework, company policy and engagement with key stakeholders to ensure business continuity and operational efficiency.

KEY RESPONSIBILITIES

  • Drive growth of business performance on all Key Performance indicators to ensure profitability
  • Ensure policy and processes of the Company are adhered to regarding interaction with the customers
  • Deliver excellent customers service and ensure that clients get the best of services according to the set standards of the company
  • Drive sales activities of the business
  • Proactive management and delivery of deadlines
  • Effective management and delivery of tasks against deadlines and manage expectation with various stakeholder
  • Adhere to all relevant processes, policies, and procedures. Utilize and update all associated internal systems
  • Proactively identify problems, and manage the effective resolution of all problems
  • Adhere to all financial and contractual policies and regulations governing the role and the business
  • Support in generating ideas, innovation and process improvements. Drive implementation to save money and or improve productivity, efficiency, and effectiveness across the business
  • Be part of harnessing and driving the acceptable culture of Transitions and demonstrate continuous improvement against core company desired behaviors
  • Submit weekly and monthly reports and any other report as requested by the General Manager or Business Leaders

Requirements

  • 1st Degree in a relevant field from an accredited University. Any other professional qualification though not a key requirement will be desirable
  • A minimum of 5 years operational experience
  • Experience in the funeral services industry will be an advantage
  • Must have strong Leadership qualities and have the ability to lead and engage people to achieve results
  • Excellent Communication Skills (oral and written)
  • Strong computer knowledge (Microsoft Office)
  • Must have demonstrated good/ethical behavior over the years

KEY COMPETENCIES

  • Business and Financial/Commercial awareness
  • Resilient and Driven to Achieve Results
  • Customer Orientation
  • People Management Skills
  • High Emotional Intelligence in dealing with people/issues/ information
  • Good Interpersonal Relations
  • Operational Understanding
  • Managing Accountability and Controls.

How to Apply

Interested applicants should submit their application and CV to [email protected]

  • Note that only short-listed applicants will be contacted.
  • Deadline for receipt of applications: Close of business 20th March 2020.

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